Privacy Policy
Privacy Policy
This Privacy Policy outlines how Frameskart (“Frameskart”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website https://frameskart.shop (the “Site”) or interact with us through any of our services (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated version will be posted on this page with the revised “Last Updated” date. Please review it regularly.
2. Information We Collect
a. Information You Provide
When you interact with our Site or make a purchase, we collect information directly from you, such as:
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Contact Information: Name, email address, phone number, shipping and billing addresses.
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Order Details: Products ordered, prescription information (if applicable), delivery method, and payment confirmations.
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Account Details: Username, password, and security credentials.
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Customer Support: Information you provide in support tickets, emails, or messages.
b. Automatically Collected Information
We collect data about your device and usage through cookies and tracking technologies:
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IP address, browser type, device information
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Pages visited, actions taken on the Site
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Referral URL, time spent on the Site
c. Information from Third Parties
We may collect or receive data from:
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WordPress plugins, payment gateways (like Razorpay/PayPal), and shipping providers
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Marketing platforms, analytics tools, and service partners
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Shopify-related services used for analytics or integrations (if applicable)
3. How We Use Your Information
We use your personal information to:
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Process orders and deliver products (eyeglasses, sunglasses, and contact lenses: zero power, single vision, progressive)
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Create and manage your account
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Respond to customer inquiries and offer support
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Send service updates and marketing communications (you can opt-out anytime)
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Enhance our website functionality and user experience
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Detect fraud and maintain security
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Comply with applicable legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and cart information
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Monitor site traffic and performance
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Display personalized ads and marketing content
You can manage your cookie preferences in your browser settings. Disabling cookies may affect certain features of the Site.
5. Sharing Your Information
We may share your data with:
| Category | Examples |
|---|---|
| Service Providers | WordPress plugin developers, web hosting partners, email delivery services |
| Payment & Fulfillment Partners | Payment gateways, logistics companies, return processing agents |
| Marketing & Analytics | Email platforms, ad networks, analytics tools |
| Legal Authorities | If required for compliance with law, court orders, or investigations |
| Business Transfers | In the event of a merger, acquisition, or asset sale |
We do not sell or rent your personal information to third parties.
6. Third-Party Links
Our Site may contain links to external websites. We are not responsible for the content, privacy practices, or security of these third-party websites. Always review their privacy policies before sharing your data.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have received data from a child, please contact us to request deletion.
8. Data Security and Retention
We implement reasonable security measures to protect your information. However, no method is completely secure. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
9. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent to marketing communications
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Request data portability (where applicable)
To exercise any of these rights, please contact us using the information provided below. We may ask you to verify your identity before processing your request.
10. International Users
If you are visiting our Site from outside India, please be aware that your data may be transferred, stored, and processed in countries with different privacy laws. We ensure all necessary safeguards are in place for cross-border data transfers.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Frameskart
📧 Email: contact@frameskart.com
📍 Address: Mansarovar, Jaipur, Rajasthan – 302020
📞 Phone: +91 8905687228
🌐 Website: https://frameskart.shop
